EVVA help centre

How EVVA works, what each control does, and what to do when something has not gone the way you expected.

These articles describe what EVVA does today. Where the product does not yet do something you might reasonably expect, the article says so plainly and tells you what happens instead — that is more useful than a description of how it is meant to work.

For everyone

What EVVA is, getting an account, signing in, and how we handle safety and reporting.

For fans

Subscribing, paying, what you have bought, and commissioning work from a creator.

For creators

Onboarding, posting, messaging your fans, getting found, and how you are paid.

The questions people ask most

  • How much do I keep? One rule covers every sale on EVVA: you keep 75% when you brought the buyer, and 50% when EVVA did. No part of the product charges a different rate.
  • Why am I asked to sign in twice? The fan app and the creator studio are separate sites with separate sessions. Some links carry your session across and some do not.
  • Where is my money? A marketplace payment sits in escrow until the work is accepted.

If an article does not answer it

Email support@evvahub.com. Policies — the terms, privacy, and what may and may not be posted — live in the legal hub.