Copyright and non-consensual image takedowns

A copyright (DMCA) notice, a non-consensual intimate image (NCII) removal request and a formal complaint each go to EVVA as a written request under the matching policy. The report controls in the product are a different, lighter thing, and cannot carry what any of those requests need.

Why a report is not a takedown request

The Report control covers two things: a creator’s profile and a single message. See How to report a creator or a message.

A report is one reason chosen from a list. It cannot carry a link to the material, a description of the work you own, a signature, a sworn statement, or a declaration that you act for someone else — the elements a copyright or removal request requires. Send those as a written request instead.

If you are a creator and your own media has been reposted somewhere else, the Content takedowns — Report your media reposted somewhere else row in your settings is the route for that case.

What the published policies say

EVVA’s legal hub sets out deadlines and a process:

• a takedown within 48 hours of a valid removal request, under the NCII takedown policy
• complaints reviewed within 5 calendar days, under the complaints policy
• content possibly reinstated 10 to 14 business days after a counter-notice with no legal action, under the DMCA policy

Read the policy you are relying on before you write, because each one lists what your request must contain and who it goes to.

What to do now

1. Keep your evidence. Save the links, screenshots and dates before anything moves. You cannot recover them from EVVA afterwards, and a removed item disappears from public view.
2. Write to the contact address named in the policy you are relying on — the complaints policy and the DMCA policy each name one. Include everything that policy asks for; a request missing a required element is the usual reason one stalls.
3. Go outside EVVA if the material is illegal. For anything sexual involving someone under 18, threats, or an immediate risk to someone’s safety, contact your local police or a national reporting hotline. Do not wait on EVVA.
4. If it is your own intimate imagery, many countries have a dedicated removal service that works with platforms directly. Those routes are worth using alongside a request to EVVA.