When your pending earnings become available
Pending earnings become available after two things happen: the buyer accepts the order, and EVVA’s clearing period for that order elapses.
Your share of each sale is frozen on the order the moment the buyer pays, so the amount owed to you is exact while it sits in Pending. Clearing moves it; it never changes it.
How the stages work
- The buyer pays. Your frozen share of that sale is credited to Pending immediately.
- You deliver, and the order enters the delivery and acceptance handshake.
- The buyer accepts the order.
- Once the clearing period for that order has elapsed and no dispute is open, your share moves from Pending to Available.
- Only Available can be withdrawn.
The clearing step moves money between pockets. It never recalculates your share, and it has no effect on EVVA’s side of the sale.
What stops clearing
If any of these is true, nothing moves and the money stays in Pending:
- The clearing period has not elapsed yet.
- A dispute is open on the order.
- EVVA cannot establish whether a dispute is open.
- That sale has already cleared.
In every one of those cases EVVA writes nothing rather than partially crediting you.
Does an order accept itself if the buyer never does?
It can, where an auto-acceptance window applies to the order: once that window elapses after delivery, the order accepts itself and your share then follows the same clearing step as an order the buyer accepted by hand. Where no window applies, acceptance is the buyer’s to give and the order waits for it.
Why a buyer sometimes cannot accept
If a revision, a cancellation or a dispute stands on the order, or the order has not been marked delivered, acceptance is refused. The buyer sees one generic “this order cannot be acted on” answer for all of those cases, so they may not be able to tell you which one applies. Resolve the open item on the order first.